Όροι & Προϋποθέσεις

The user of the services of the online store should disclose some of his personal data, such as name, address, email address and everything else required for the preparation of the transaction. By entering this data in the requested fields, it consents and agrees to the collection, use, storage and processing of this data by the company OLGA VASSIOU for the preparation of the transaction, for keeping statistical data for commercial reasons and informing the user, the creation customer base for informational and advertising purposes. In any case, the user has the right to request the withdrawal, deletion and modification of all or part of his personal data by sending a message to the e-mail address olgabassiou6@gmail.com or by phone at 693 81 59 783.

The user is responsible for the accuracy of the information provided.

Olgabassiou.gr is bound by the principles of confidentiality and will keep the above information confidential unless it should be disclosed to the extent necessary to partner companies in order to serve customers and support its transactions with the company. , as well as to any other cooperating company that may trust olgabassiou.gr for the provision of support, operation and maintenance services of its electronic files and the specific site. In the latter case, olgabassiou.gr undertakes to oblige the specific company not to collect, disclose, process or use this information in any way.

Product returns

Returns of products charged by olgabassiou.gr.
The customer has the right to return the products purchased from this online store at a charge of olgabassiou.gr, in the following cases:

1. If, through the fault of olgabassiou.gr, wrong products were sold (by mistake in receiving the order, in the invoicing, in the shipment, etc.). In this case, the customer may either refuse to pick up the product from the beginning or request a refund. The products should be in excellent condition, sealed, complete and without any damage. The packaging of the returned product must be the one that normally accompanies the product and must be in excellent condition.

2. If, through the fault of olgabassiou.gr, products of poor quality were sold (damaged during transport, defective product, etc.). In this case, the customer may either refuse to pick up the product from the beginning or request a refund. Returned products must be in excellent condition, sealed, complete and without any damage. The packaging of the returned product should be the one that normally accompanies the product and should be in excellent condition. In addition, in case the customer does not return the product then, a new product will not be sent to him and the customer will have to place a new order / purchase. The product must be returned in the condition it was delivered.

In both cases, the maximum return period may not exceed fourteen (14) calendar days from the date of receipt.

Returns of products at the customer's expense
The products that the customer wishes to return must be in the exact same condition in which they were received, ie without being unsealed or their packaging has been violated. In case of return of the products, the refund corresponding to the products ordered by the customer, will be completed within 30 days from the date that olgabassiou.gr will receive the returned products. The return can be done by crediting the customer's bank account, which he will notify to olgabassiou.gr in a timely manner and in writing.

Generally:
In any case of product return, the customer is obliged to deliver intact and in excellent condition all the documents that accompanied the product (eg Invoice Receipt, Retail Receipt, marketing material or any other promotional material, etc.).

Privacy

The management and protection of the personal data of the user of the websites and services of olgabassiou.gr is governed by the terms of the present as well as by the relevant provisions of the national [N. 2472/1997, P.D. 207/1998. 79/2000 and no. 8 Law 2819/2000] and the General Regulation on Data Protection (FTA) of the European Union (EU) 2016/679, of 27 April 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of persons circulation of this data. This Regulation repeals Directive 95/46 / EC (General Regulation on Data Protection) (OJ L 119, 4.5.2016, p. 1).